Return / Exchange Policy
- Any item purchased from ToyThug.com is guaranteed to be new and free of any defects (unless stated otherwise).
- If you are unhappy with your purchase, you may return it for any reason.
- Buyer is to pay for all shipping costs for any returned item.
- Shipping is non-refundable for all returns.
- All defective items may be exchanged for the exact same item or for a full refund.
- Defective items do not include "not mint" or damaged packaging.
- All non defective item returns that qualified for free shipping will be charged restocking fee of 15%.
- Items that are personalized in any way are not returnable.
- Please contact customer service before returning any item. No returns are accepted after 30 days purchase. All returns will be credited to the payment method used to place the order.